Privacy Policy

Last updated: January 21, 2026

1. Introduction

Glean Kentucky (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, subscribe to our email communications, volunteer with us, or make a donation.

This policy is intended to reflect best practices under applicable U.S. privacy and consumer protection laws, including the Kentucky Consumer Data Protection Act (KCDPA). While nonprofit organizations are generally exempt from the KCDPA, we provide this notice in the interest of transparency and accountability. Our operations, volunteer activities, and data practices are centered in the Commonwealth of Kentucky.

By using our website or submitting information through our forms, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information necessary to support our mission and operations. This includes information you voluntarily provide through the following channels:

a. Donations (via Blackbaud)

When you make a donation using our online donation form powered by Blackbaud, we may collect:

Name
Email address
Mailing address
Phone number
Donation amount and designation

Payment information (such as credit card or bank account numbers) is processed directly by Blackbaud and its payment processors. We do not store or have access to your full payment information.

b. Email Subscription Forms

When you sign up to receive email updates or newsletters, we may collect:

Name
Email address
Communication preferences

c. Volunteer Forms

When you express interest in volunteering or complete a volunteer application, we may collect:

Name
Email address
Phone number
Mailing address
Availability, interests, and relevant experience
Any additional information you choose to provide

d. Automatically Collected Information

When you visit our website, we may automatically collect limited technical information such as:

IP address
Browser type
Device type
Referring pages

This information is used for website analytics, performance monitoring, and security purposes.

3. How We Use Your Information

We use personal information for the following purposes:

To process donations and provide donation receipts
To manage volunteer applications and participation
To send email communications and updates (if you opt in)
To respond to inquiries or requests
To improve our website, programs, and outreach efforts
To meet legal, accounting, or reporting requirements

We do not sell or rent personal information.

4. Third-Party Service Providers

We use trusted third-party service providers to support our operations, including:

Blackbaud, for donation processing and donor management (Blackbaud Privacy Policy)
Mailchimp, for email communications and newsletters (Mailchimp Privacy Policy)
Website hosting and analytics providers

These service providers may process personal information on our behalf and are contractually required to protect it and use it only for authorized purposes.

5. Sharing of Personal Information

We may share personal information:

With service providers who assist us in operating our website, processing donations, managing volunteers, or communicating with supporters
To comply with legal obligations, court orders, or lawful government requests
To protect the rights, safety, or property of our organization, supporters, or others
With your consent or at your direction

We do not share personal information for commercial marketing purposes.

6. Your Choices and Rights

Email Communications

You may opt out of receiving non-transactional emails from us at any time by using the unsubscribe link included in our emails or by contacting us directly.

Access, Correction, and Deletion

Although certain state privacy laws may not apply to us as a nonprofit organization, we strive to honor reasonable requests to:

Access personal information we maintain about you
Correct inaccurate or outdated information
Delete personal information, subject to legal or operational requirements

Requests may be submitted to the contact information listed below.

7. Children’s Privacy

Our website and programs are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. Any volunteer participation by individuals under 13 must be registered and supervised by a parent or legal guardian through offline processes, not through this website. If we become aware that personal information from a child under 13 has been submitted through the website, we will take steps to delete it.

8. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance website functionality and understand usage patterns. You can control cookies through your browser settings, though disabling cookies may affect certain features of the website.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.